Hi, I’m Jia (Jack) Shen.
I’m a seasoned UX designer with extensive experience. I’ve led global teams and worked across large-scale platforms, always focusing on making things simple and scalable. I balance strategy and execution to deliver meaningful results and great user experiences.
Dec 2019 — Present | Milpitas, CA, USA
Lead Online and SMB UX and the core Webex App experience, driving strategic UX initiatives and delivering solutions aligned with business goals.
Nov 2011 — Dec 2019 | Shanghai, CN
Led the Shanghai UX team in evolving Webex from a meeting service provider into a multi-functional collaboration platform, expanding capabilities and elevating the user experience.
May 2007 — Nov 2011 | Shanghai, CN
Helped scale the Shanghai UX team and built cross-regional workflows. Defined a next-generation design system with global teams, laying the foundation for future collaboration products.
Jul 2006 — May 2007 | Shanghai, CN
Drove end-to-end UX for meeting features across product lines, ensuring consistency through global collaboration.
Jan 2005 — Jul 2006 | Hangzhou, CN
Owned UI design for a broad mobile portfolio as sole designer, contributing to a 25% profit increase.
Jul 2002 — Jan 2005 | Shanghai, CN
Led UI and packaging design for mobile products, delivering tailored designs that drove rapid growth.
Resume
